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KWIC Overview

Who is KWIC Internet?

If you’re on this page, that means you spent a little time learning about us, and now you want to know more. You want to know what’s important to us. So let’s talk about doing things right.

We’re KWIC. We’re an Internet Service Provider (ISP), and from where we stand, what people want to know about their ISP is this.

Is my ISP going to treat me right?

You know the kind of thing we’re talking about:

  • pick up the phone when you call
  • help you, instead of reading from a script
  • give you a fair price, no negotiation needed
  • actually fix problems when they happen

Here’s the good news: right here, right now, on this website, you just found a good ISP. How are we so sure, you ask? Let’s talk shop for a minute.

Man with beard holding laptop

When we became an ISP in 1994, not only were we one of the first retail ISPs in Canada, but we were already software developers, IT technicians, and down-to-earth sales people, and we were doing things differently than the others. Back then, good service meant answering the messages now, not tomorrow. It meant supporting our neighbours with good advice, even if they weren’t our customers. It meant prioritizing people over profits. It meant being decent to each other.

And we’re still doing it that way to this day.

e got started in a small town, but our technical team can stand with the best in the world. Our sales team is friendly and happy just to chat, but we never stop looking for ways to get you exactly what you need. Our support wizards have seen it all, and put it all in plain, simple language. Our customer service is unmatched, because we don’t have to fake like we care about you – we really do care about you.

But don’t take our word for it. Check out what our customers say, and click that Contact Us button if you’re ready for an ISP that does things the right way.

An Overview of KWIC Internet’s Consumer-Friendly Services

At KWIC Internet, we pride ourselves on providing communities across Ontario with a wide array of state-of-the-art, premium quality unlimited internet and digital home phone services at an incredible value. If you’ve been distressed by other providers with high bills, penalties, and hidden fees, then you’ll be pleased to hear that KWIC Internet does things a little differently. We provide high-quality services at rates we would feel comfortable paying ourselves, and our team of detail-oriented and genuinely caring professionals will help you along every step of the way

We provide internet services for homes and businesses in Toronto, Ottawa, London, Hamilton, Guelph, Kitchener-Waterloo, St.Catharines, Niagara, Norfolk County, and throughout the province.

Our DSL residential packages are available for as low as $39.95 a month for those yearning for true unlimited high-speed internet that is as fast and consistent as it is affordable. Residents are provided with thorough system maintenance, upgrades, and subsequent reliability checks with absolute attentiveness and professionalism — we will not leave a job half-finished. Included in all unlimited internet packages is webmail access, three email addresses, access to spam and virus email protection, and our expert technical support at no cost. As a rural high speed internet provider, we offer a range of connections applicable to more rural locations, and we can easily extend our support and services to those in smaller communities with our rural high speed internet services.

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The future is now. KWIC Fibre internet, currently available for many parts of Southwestern Ontario with more on the way. Combined with blazing-fast performance, plenty of connection bandwidth and expert local support, we’re proud to be the one-stop, all-in-one internet solution for many residents and businesses of Southwestern Ontario.

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With our cable internet packages, we take this focus to the next level, offering incredible performance and dependability while still maintaining the competitive pricing standard our company is known for. This is a serious win for residential and business customers alike. Our internet solutions serve as the gateway to knowledge, entertainment and communication, which is why we believe that the latest innovations should be made available to more users. Discover how a trusted local internet service provider like KWIC Internet can make web access faster and stress-free.

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KWIC Internet takes pride in our ability to provide high speed internet hotspot locations across Norfolk County,including the annual Norfolk County Fair. Wi-Fi Hotspots are ordered as daily, weekend or monthly options, and are easily paid using Paypal.

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At KWIC, we respect the need for a reliable home phone service. In these days of smartphones and always-online connectivity, the home phone is often overlooked or ignored from a consumer-friendly perspective. However, we offer VOIP services at a highly competitive value. Starting as low as $17.95 per month, KWIC Internet is able to provide you with unlimited long-distance digital home phone service, along with all the calling features you may need included at zero additional cost. KWIC Internet has a small ecological footprint. Our server rooms are independently cooled by dedicated high-efficiency air conditioners. We restrict heating and air conditioning to hours of operation and use high efficiency systems based on clean-burning natural gas. Company vehicles are maintained on a regular basis to keep exhaust emissions at a low level. Whenever possible, technical support is offered over the phone to minimize use of vehicles.

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We also offer a host of business services including ultra-fast DSL or high-speed wireless internet, as well as rural high-speed internet in our coverage area. Additional features are available including email security services, dedicated server hosting or virtual server hosting, and more.

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