Tech Support Hours:

We now offer round the clock tech support!

Have a problem? We're here for you 24 hours a day, 7 days a week.

Customer Service Hours:

Monday - Friday

9:00 AM to 5:00 PM

Contact Numbers:

Toll Free

(519) 428-2595

Mail us:

KWIC Internet Customer Service
22 Peel St.,
Simcoe ON
N3Y 1R9

Visit us:

22 Peel St.,
Simcoe ON
N3Y 1R9
(M-F 9AM-5PM by appointment only)

Head Office / Mailing Address

KWIC Internet
22 Peel Street
Simcoe, ON N3Y 1R9
519-428-4650 (Local)
888-594-2266 (Toll Free)

Commission for Complaints for Telecom-television Services (CCTS)

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at or call toll-free at 1-888-221-1687.